Privacy Policy



Who we are:

Cashflow Creators Ltd (“we”) are Commercial Finance Brokers registered at Demar House, 14 Church Road, East Wittering, Chichester  PO20 8PS.  Our nominated representative for the purposes of data protection is Ian Roberts who can be contacted using the postal address given above or by email via ian@cashflowcreators.co.uk. We will be the Data Controller for the purposes of the UK data protection regime.

We act as a Broker for our customers. We are authorised and regulated by the Financial Conduct Authority.


Information we will collect about you:

We may collect the following personal data about you (along with other non-personal data):

  1. Verification Details e.g. Name, Date of Birth, National Insurance Number, Driver’s Licence
  2. Contact Details e.g. address, telephone number, email
  3. Service Details e.g. what services you require from us
  4. Location Details.

The information collected about you may come from you or from external sources such as credit reference agencies and fraud prevention agencies.


How we will use the information about you and our lawful basis for doing so:

We will use your personal data for the following purposes:

  1. To respond to your service enquiry.
  2. To carry out our obligations arising from any contracts entered between you and
  3. To notify you about any changes to our service.
  4. To provide you with information about other products or services we offer that may be of interest to
  5. To provide you with information, products, and services you request from
  6. To approach lenders on your behalf to arrange the funding you
  7. To make lender
  8. For fraud
  9. For audit
  10. For statistical
  11. For credit reference
  12. For Electronic Identity

Our lawful bases for handling your personal data in the above ways are: (1) because it is necessary for performance of a contract with you; (2) because it is a legal obligation upon us; or (3) because we have obtained your consent. Where we are relying upon your consent, you have right to withdraw such consent at any time by emailing our data protection representative.

We need your basic personal data to provide you with an accurate recommendation for your personal circumstances. The processing of your personal data may be necessary because you have asked us to take specific steps before entering into a contract. You do not have to provide us with personal data we request but if you do not provide us with the required personal data, we may not be able to provide the required services to you.


How we share your information:

We may share your personal information with the following:

  1. Our employees and officers
  2. Commercial lenders
  3. Specialist funders
  4. Solicitors
  5. Accountants
  6. Credit reference agencies
  7. Fraud prevention agencies
  8. Credit enforcement agencies
  9. Data destruction agencies
  10. IT support companies and marketing agencies
  11. Third party companies and organisations if we are under a duty to disclose your personal data to comply with a legal obligation.
  12. Third party companies and organisations who offer services that may be of assistance to you where we cannot provide the service you
  13. Lead suppliers (if a third party introduced you to us).
  14. Any of the above may contact you

*We use a range of lenders and may share your information with them. If you would like to review our panel of lenders privacy notices, please visit our website: cashflowcreators.co.uk. If you do not have access to a PC and would like paper copies, please contact your Commercial Manager.

For further information on how your information is used, how we maintain the security of your information and your rights to access/alter and change information we hold about you, please contact ian@cashflowcreators.co.uk



From time to time, we would like to contact you by post, email, telephone, and text with details of Products, Information, News and Competitions. We will only contact you in this way and for these purposes if you have given your consent.

Please note that your consent to marketing is given by signing at the end of this document.


Where we store your personal data:

We have a data protection regime in place to oversee the effective and secure processing of your personal data.

Your data is stored electronically on our cloud encrypted server; our server is based in the UK. For the purposes of IT hosting and maintenance, your personal data may be transferred to servers within the European Union.

Paper-based records are kept in locked cabinets in secure office premises. All client files/data are backed up to ensure maximum security of confidential information is maintained.


How long we keep your personal data:

Your Personal Data will be retained by us either electronically or in paper form for a minimum period of 6 years following the advice/service you receive from us, although your data could be held for a longer period where this may be needed to meet the requirements of our regulatory bodies.

Other personal data will be retained for no longer than necessary to protect our commercial and operational interests, which include fraud prevention, use in legal proceedings and for taxation purposes.

The information used for marketing will be kept by us until you notify us that you no longer wish to appear on our marketing database.

If you would like more information on our data retention periods, please contact us at ian@cashflowcreators.co.uk


What are your rights?

As a Data Subject, you have the following rights:


  1. The right to request a copy of all personal data we hold about you (a fee will be payable for excessive requests).
  2. The right to request correction of personal data we hold about you if it incorrect or
  3. The right to deletion of personal data we hold about you where there is no compelling reason for us to continue to hold
  4. The right to restrict our data processing
  5. The right to request transfer of your personal data to a third
  6. The right to object to processing if the lawful basis is legitimate interest or performance of a task in the public interest or if the processing is direct
  7. The right to file a complaint with the ICO (https://ico.org.uk/).

If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Manager (Ian Roberts) who will investigate the matter.


Consent for Marketing:

If you consent to us contacting you as detailed in the Marketing section, please tick to say how you would like us to contact you.

  • Post
  • Email
  • Phone
  • Text